US Cellular Phone Service reviews on Consumers Affairs
Consumers Affairs was the first site that I visited. After scrolling through the site, I finally found reviews on Consumers Affairs cell phone service. The site had a 3.7 overall star rating on all the reviews, which is not bad. There were a lot of good reviews on this site. A lot of the praises were directed to their customer service and phone plans. Some customers mentioned the names of the employees who were helpful and friendly to them. A few customers also mentioned that the U.S Cellular plans are affordable and that there is always constant service. Here’s what a customer had to say about US Cellular: Now, let’s talk about the not so good reviews, although a lot of customers praised their customer service, some of them were not happy with the customer service that they were getting. There were some complaints about their poor signal, mistakes in charging of bills, false advertisement and false promotions. A few customers also mentioned that they were still being billed even after they cancelled their account with U.S Cellular. Here’s one: (Source)
US Cellular Phone Service reviews on Trustpilot
The next site I visited was Trustpilot and let me just say this, more than 80% of the reviews were bad reviews. I had to scroll for a while before I found a good review and there were very few. Here’s all the good reviews: Now, for the bad reviews, the majority of the complaints were about false promotions, false advertisement, wrong billings and customer service. Some customers mentioned that customer service is unresponsive and that some of them don’t speak English which causes a language barrier. There were also complaints about coverage, poor service connection and signal. Here’s a few of the bad reviews: (Source) I do not want a new plan. I want to know what the bogus charges are for. I am about to change to a new cellular company. And I will bet US.Cellular could care less. They need CS Support so that we can understand and have knowledge of the monthly statements. And I bet I will not hear from U.S. Cellular about my complaint!!
Last Words
After reading through the numerous reviews, I would say you should look for another cell phone service to use. The mention of false promotions and advertisement was a reoccuring statement in all the sites I visited and I personally don’t think it’s worth finding out. If you still want to use U.S Cellular’s phone service after reading this article, please do. After all, no company is perfect and it seems like U.S Cellular has a lot of improvements to make.
Don’t miss our mobile phone reviews.Follow our news on Google News.Join our WhatsApp Group, to be notified of the most important articles and deals,Follow us on Instagram, Facebook, Twitter, and YouTube.
