How to Reset a Schlage Keypad Lock

If you wish to reset your Schlage door lock, you can restore it to its factory settings and reprogram the lock. Follow these steps to reset your lock: If you have a new version of a Schlage lock, many of the programming and resetting can be done via the lock’s web portal found at mynexia.com. There, you can create a user profile where you can all the settings and codes of the lock. You can use the portal to reset or add code instead of programming it into the code manually.

How to Reset Schlage Keypad Lock without Code

If you don’t remember or have lost the programming code, here is what you need to do to reset your lock to factory default:

How to Unlock a Schlage Keypad Lock with a Dead Battery

When the battery is completely dead, you can use Key Override to unlock your Schlage keypad lock. To unlock using Key Override:

For Keypad Locks

Note that the key cannot be removed from the cylinder while the lock is unlocked.

For Keypad Deadbolt (model BE365)

Why is My Schlage Lock Blinking Red?

The color of the Schlage button indicates the status of the lock. If your Schlage lock indicates red, it could mean any of the following:

You entered an incorrect user code.There was an error in programming.Low batteries.If red is blinking, it indicates critically low battery or it is dead and will need to be replaced.

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To change the battery on a Keypad Deadbolt (Model BE365):

To change the battery on a Keypad Lock (Model FE595):

To change the battery on a Schlage model FE575:

Schlage Lock not Unlocking

If the user code does not unlock your Schlage lock and the Schlage button lights red, with 2 beeps, then the user code you have entered is not a valid user code. You will need to verify that you have entered a valid user code to unlock. If the user code does not unlock your Schlage lock and the Schlage button lights green then red, with 1 high and 1 low beeps, it is because vacation mode is enabled. When enabled, no user codes will unlock the door, preventing any unauthorized attempts of entry when no one is home for a prolonged period of time. To disable vacation mode, follow these steps:

If the Schlage light blinks green after a code is entered but won’t open, try the following troubleshooting to resolve the problem:

Open the doorRotate the inside lever down and see that the latch retracts.If the latch does not retract, contact Schlage customer service for assistance.

Sometimes, if after entering your user code the lock blinks green but won’t open, it could be because Lock Override is enabled. This feature can be used to completely disable the keypad. When engaged, a key must be used to unlock the lock. To disable Lock Override:

How to Factory Reset a Schlage Lock

Performing a factory reset on your Schlage lock restores the settings to factory default, which will restore the default programming code. To restore factory settings on your lock:

First locate the default programming and user codes on the user guide or on the back of the keypad assembly. Then follow these steps:

How to Change Code on the Keypad Door Lock

Follow these steps to change the programming code on a Schlage keypad lock:

Schlage Lock Won’t Stay Locked (Unlocks Without User Code)

Sometimes, your Schlage deadbolt could open by the mere press of the button even though you already have a user code set up. The biggest cause of this problem is an installation error. The issue happens when you don’t follow the right procedure when assembling the lock onto the door.

During installation, ensure that the deadbolt is installed at the door’s edge with its bolt retractedThe gray plastic cam that is on the inside of the mounting plate should be pointing down.The cam has a triangle on the side opposite the driver bar. Ensure that this triangle matches with the triangle on the cover plate

If you did not follow these instructions when assembling the lock, you will have to dismantle it to a level where you can

Retract the boltTurn the cam to the right position without moving the bolt

In most cases, you will have to withdraw the flat driver bar fully to accomplish this. After this, the driver bar should go through the cam at a 45-degree angle.